Profitable Hospitality Podcast
Information and Interviews by Ken Burgin of ProfitableHospitality.com. Focused on Restaurant & Hotel Management, Marketing & Cost Control. Tune in if you're the owner, manager or chef of a restaurant, cafe, hotel, club, bar or catering business.
Visit Show Website http://profitablehospitality.lib...Recently Aired
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021: Dealing with Conflict in the Workplace
With special guest Clinton Power, a relationship counsellor and therapist. ...
With special guest Clinton Power, a relationship counsellor and therapist. In this podcast discussion, we talk about typical conflict situations in restaurants, hotels and bars - why they happen, and how they can be handled more...
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020: Success Interview with Ben Higgs, chef/owner of Wild Oak Restaurant
Meet Ben Higgs, chef/owner of Wild Oak Restaurant in Olinda, ...
Meet Ben Higgs, chef/owner of Wild Oak Restaurant in Olinda, Victoria, a picturesque small town near Melbourne in Australia. Ben has been running the restaurant for more than 10 years and has built a great reputation for the food,...
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019: How to Use Pinterest to Promote Your Restaurant, Bar or Hotel
Pinterest is an online pinboard – a hugely popular social ...
Pinterest is an online pinboard – a hugely popular social bookmarking service that lets you highlight photos on your own website or blog, or on other sites that you like. A hospitality business can share photos of their food, cocktails, parties,...
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018: Less Bitching, More Listening: How to Improve Internal Communication
Some restaurants, cafes and bars assume staff will hear about ...
Some restaurants, cafes and bars assume staff will hear about everything, and others think that notices and emails are enough. But so many hospitality managers and owners complain that staff don’t listen, don’t care or don’t notice...
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017: Success Interview with Leanne Kitchen, Chef and Cookbook Author
Leanne Kitchen is a professional chef, food stylist, food editor, ...
Leanne Kitchen is a professional chef, food stylist, food editor, recipe developer, cooking demonstrator, travel and food photographer. She is a also a cookbook author with numerous volumes under her belt. In this interview with Ken Burgin, she...
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016: Reducing Tension Between Kitchen & Front of House
Tired of the eternal drama of friction between floor staff ...
Tired of the eternal drama of friction between floor staff and kitchen? It's boring, unproductive and expensive. If you need to make changes, here's your action agenda: Ken Burgin discusses key areas such as improving the flow of information,...
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015: Social Media Update - Facebook, Twitter, LinkedIn and More, with Heather Turner
Ken Burgin talks with hospitality marketing expert Heather Turner about ...
Ken Burgin talks with hospitality marketing expert Heather Turner about the latest developments with Facebook, Twitter and LinkedIn. Plus updates on newer social media services Google+, Pinterest and Instagram, and the many ways to share photos and...
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014: Managing Email, Calendars, Contacts and Passwords More Efficiently - with Helen Crozier
Ken Burgin talks with productivity expert Helen Crozier about how ...
Ken Burgin talks with productivity expert Helen Crozier about how to handle business communication and online activity more efficiently. The interview focuses on four key areas: bringing email under control, managing your calendar for events and...
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013: Creating Email Newsletters that will be Opened and Read!
Email newsletters have many advantages for communicating with customers - ...
Email newsletters have many advantages for communicating with customers - they're personal and private, and can be full of details. You can target particular groups, and measure the effectiveness of different messages and topics. Facebook, Twitter and...
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012: How to Prepare your Restaurant or Cafe for Sale
Ken Burgin looks at how to prepare your business for ...
Ken Burgin looks at how to prepare your business for sale including quick profit improvements, plus how to put the best face on your business so it's immediately appealing to a buyer. Areas covered include recording recipes, menu simplification,...
