Profitable Hospitality Podcast
Information and Interviews by Ken Burgin of ProfitableHospitality.com. Focused on Restaurant & Hotel Management, Marketing & Cost Control. Tune in if you're the owner, manager or chef of a restaurant, cafe, hotel, club, bar or catering business.
Visit Show Website http://profitablehospitality.lib...Recently Aired
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151: How to Tell Stories with Video - for Restaurants, Hotels, Bars & Clubs
Video is the hot format for all types of online ...
Video is the hot format for all types of online marketing – on Facebook and YouTube, or playing on your website. Keep it short, sharp and interesting, and use it to promote a conference or wedding venue, show your dining facilities or bar, the...
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150: How to Get the Best from Gen Y and Millennial Employees
Is the work ethic of your young employees frustrating you, ...
Is the work ethic of your young employees frustrating you, or maybe it’s just hard to understand? Your feelings are shared by many hospitality business owners and managers, even of the same age! Maybe we’re trying to fit ‘square pegs...
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149: How to Create a Great CV or Resume for a Restaurant Position
There’s a lot involved to make your job application concise, ...
There’s a lot involved to make your job application concise, interesting, and relevant to the organisation you’re applying to. And in the digital age, many applications are received and sorted electronically, before they are reviewed by a...
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148: Building Strong Cafes, Restaurants & Bars in Small Towns
It's easy for rural towns to feel left behind – ...
It's easy for rural towns to feel left behind – a small population, it’s hard to find good staff, and just too far from the action. But there are many rural communities that are thriving – from natural resource booms, agricultural...
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147: How to Crowdfund a new Hospitality Business
Lots of people dream about having their own business, but ...
Lots of people dream about having their own business, but get stopped by a lack of funds. It takes money to buy equipment, renovate premises, legal fees, builders, electricians, marketing and the stock to get started. Maybe the bank will help, or a...
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146: Better Negotiation with Staff, Suppliers and Customers
We usually go all out to ‘win’ – nail down ...
We usually go all out to ‘win’ – nail down tough conditions and low prices from a supplier, and not give an inch to customers who ask for a better deal. And as for more pay, forget it! Sometimes we win, but sometimes our negotiation...
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145: We Need to Talk – Handling Difficult Conversations
The words we’re often so nervous about saying, or hearing: ...
The words we’re often so nervous about saying, or hearing: We Need To Talk. It may be an honest conversation with an employee whose performance has slumped, with a business partner about sharing the workload, a supplier about prices, or even...
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144: How to Manage Partnerships in the Restaurant Business
Partnerships sound like a great idea – share the resources, ...
Partnerships sound like a great idea – share the resources, the work and the brain-power. More inputs mean more profit, so 1 + 1 = 3, right? But most partnerships don’t work out as hoped – the expectations were unrealistic, the...
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143: Better Leadership – There’s an I in Team
Effective teams need good leaders, and that's the topic of ...
Effective teams need good leaders, and that's the topic of a new book by Gihan Perera – ‘There’s an I in Team’. It upends the cliché that 'there's no I in team', and examines the leadership needed for a modern...
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142: How to Develop a Strategy for Social Media Marketing
So much social media activity done by business is random ...
So much social media activity done by business is random and inconsistent, with little thought as to how it will lead to sales. Hospitality venues miss so many photo opportunities, and use the same sales pitches that they use everywhere else. But...
