Uber Good Experience
A podcast dedicated to helping the small business do Customer Service better.
Visit Show Website http://ubergoodexperience.com/Recently Aired
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4 Customer Service Rooms
4 Customer Service Rooms - "Service to others is the ...
4 Customer Service Rooms - "Service to others is the rent you pay for your room here on earth." ~Muhammad Ali Every house has rooms and they each serve an individual purpose. You don't cook in the bedroom or sleep in the kitchen. Also,
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When Body Language Speaks
When Body Language Speaks - - "Language is a more ...
When Body Language Speaks - - "Language is a more recent technology. Your body language, your eyes, your energy will come through to your audience before you even start speaking." ~Peter Guber
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What does Parking have to do with Customer Service?
What does Parking have to do with Customer Service? "You ...
What does Parking have to do with Customer Service? "You know, somebody actually complimented me on my driving today. They left a little note on the windshield, it said 'Parking Fine.' So that was nice." ~Tim Vine Imagine this,
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Your Office Story
Your Office Story "There is no greater agony than bearing ...
Your Office Story "There is no greater agony than bearing an untold story inside you." - ---Maya Angelou--- What is Your Office Story? Our businesses all have a story to tell. They present a message to the public and our customers.
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3 Keys to Create a Culture Revolution
3 Keys to Create a Culture Revolution "The revolution is ...
3 Keys to Create a Culture Revolution "The revolution is not an apple that falls when it is ripe. You have to make it fall." ~Che Guevara - How do you Create a Culture Revolution in your business and in your customer service?
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When Silence is Golden in Customer Service
When Silence is Golden in Customer Service - "Nothing strengthens ...
When Silence is Golden in Customer Service - "Nothing strengthens authority so much as silence." ~Leonardo Da Vinci - In our crazy, schedule filled, and hustling world it can be easy to hear our customers but not actually listen to them.